Effective Date: 2025-08-01
This Privacy Policy explains how Agent Teammate, a product of A1 AI Agents Inc., is used by [Client – Real Estate Agent] (“we,” “our,” or “us”) to collect, use, disclose, and protect your personal information when you visit or interact with this website and related services.
We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and, where applicable, international regulations such as the General Data Protection Regulation (GDPR).
1. About This Site & Data Responsibility
This website is operated for [Client – Real Estate Agent] using the Agent Teammate platform, a product of A1 AI Agents Inc.
- [Client – Real Estate Agent] is responsible for providing real estate–related services, communications, and property transactions.
- A1 AI Agents Inc., as the provider of the Agent Teammate platform, is responsible for the secure operation of the technology, website infrastructure, and data processing services.
Both parties are committed to protecting your personal information in accordance with this Privacy Policy and applicable privacy laws.
2. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: name, email address, phone number, mailing address, and property details you provide.
- Service Information: details provided when requesting property evaluations, market reports, listing inquiries, or booking appointments.
- Technical Information: IP address, browser type, device identifiers, pages visited, and interaction data, collected via cookies or analytics tools.
- Communication Records: emails, contact form submissions, or direct messages sent through our website.
3. How We Use Your Information
We use your personal information to:
- Deliver real estate services (e.g., property searches, valuations, marketing, and transaction support).
- Respond to inquiries, requests, and customer service needs.
- Send property alerts, newsletters, and other communications you have consented to receive.
- Improve website functionality, content, and user experience.
- Fulfill legal or regulatory obligations.
We do not sell, trade, or rent your personal information to third parties.
4. Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience.
- Google Analytics: to understand website traffic and user behavior in aggregate form.
- Advertising Cookies (e.g., Google Ads, Facebook Ads): to measure campaign performance and deliver relevant property-related content.
You can disable cookies in your browser settings; however, some website features may not function properly as a result.
5. Third-Party Services
We may share limited information with trusted third parties who support our operations, including:
- Website hosting and CRM providers.
- Email and SMS delivery platforms.
- Content platforms (e.g., YouTube API services, where applicable).
These third parties are bound by confidentiality agreements and may only use information for authorized purposes.
6. Communications & CASL Compliance
We may send you emails, SMS messages, or other communications if you have provided consent. In compliance with Canada’s Anti-Spam Law (CASL):
- We will clearly identify ourselves in all messages.
- Each message will include our business contact information.
- You may unsubscribe at any time by using the link in emails or contacting us directly.
7. Access, Correction & Deletion of Personal Information
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal data, subject to legal or contractual obligations.
To make a request, please contact us at the details below. Identity verification may be required.
8. Data Security
We employ industry-standard safeguards to protect your information against unauthorized access, disclosure, or misuse. While we take reasonable steps to secure your data, no system is 100% secure.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Legal Disclosure
We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights, property, or the safety of others.
11. International Visitors & GDPR Compliance
If you are accessing our website from outside Canada, including the European Union (EU) or United Kingdom:
- Lawful Basis for Processing: We process personal data on the basis of consent, contractual necessity, or legitimate interests.
- Your GDPR Rights: You may request access, rectification, deletion, restriction of processing, objection to processing, and data portability. You may also withdraw consent at any time.
- International Transfers: Data may be stored in Canada or jurisdictions where our service providers operate. Adequate safeguards are applied to protect your data.
12. Children’s Privacy
Our services are intended for adults seeking real estate information. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
13. TRREB Disclaimer
This website includes data provided by the Toronto Regional Real Estate Board (TRREB).
- The information provided herein must only be used by consumers who have a bona fide interest in the purchase, sale, or lease of real estate.
- The information may not be used for any commercial or other purpose.
- While efforts are made to ensure accuracy, TRREB assumes no responsibility for the accuracy of information shown.
- Users are encouraged to verify all information independently before making real estate decisions.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. For material changes, we may notify you directly or request renewed consent where required.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
[Client – Real Estate Agent Name]
[Client’s Brokerage/Business Name]
[Business Address]
[Phone Number]
[Email Address]
Or, regarding Agent Teammate platform services:
A1 AI Agents Inc.
1410 Birchmount Road, Toronto, Ontario, M1P 2G3, Canada
support@a1aiagents.com
✅ This version now covers:
- Agent Teammate by A1 AI Agents Inc. (operator disclosure)
- Real estate agent responsibilities
- Canadian privacy law (PIPEDA, CASL)
- International (GDPR)
- Children’s privacy (COPPA precaution)
- TRREB disclaimer (MLS® compliance requirement)